we save businesses from bad web agencies

Red Flags into Green Flags

Society of Operations Engineers

 Their Problem: Paying for support. Still stuck waiting.

A restrictive CMS, unreliable CRM syncing and slow agency responses left SOE dependent on support tickets for everyday changes. Their website was theirs on paper, but difficult to control in practice.

Our Solution: Their website. Their control.

We rebuilt SOE on WordPress, introduced a new member portal and reworked the Dynamics integration. Flexible, editable components now let the team manage everyday content without raising a ticket.

Red Flags into Green Flags

IRTE Workshop Accreditation

 Their Problem: Years of asking for the basics.

A workshop map and forms that emailed submissions had been requested for years without being delivered. Practical improvements that should have supported the team and their visitors became an ongoing chase.

Our Solution: Less chasing. More moving forward.

We rebuilt IRTE with easier workshop discovery, clearer accreditation journeys and straightforward content management. A website designed around what visitors need, with more day-to-day control for the team behind it.

Red Flags into Green Flags

Landlord & Tenant Protection

Problem: “Our previous agency pulled the plug on our website right before an awards event because of a dispute. We were left without a site at a crucial time and felt powerless.”

Our Solution: “Raccoon Web stepped in, rebuilt the site quickly using our existing designs, and got us live before the event. They also made sure we understood hosting and costs so nothing like this could happen again.”

Red Flags into Green Flags

Maintenance Provision Rating Scheme

Problem: “Our old agency locked us into their CMS. We had no control, no access, and every small change came with a huge invoice. We felt trapped and couldn’t even move the site without starting from scratch.”

Our Solution: “Raccoon Web rebuilt our platform on WordPress with full access, training, and transparency. We can now manage content ourselves, integrate our systems properly, and never worry about being held hostage by tech again.”

Red Flags into Green Flags

VitaSports

Problem: “We were quoted sky-high hosting and ongoing fees without any breakdown. Whenever we asked questions, the answers were vague, and the costs never added up.”

Our Solution: “Raccoon Web moved us to affordable, scalable hosting with clear monthly costs. They walked us through the numbers so we finally understood what we were paying for and how it would scale with traffic.”