Raccoon Web Ltd 

we save businesses from bad web agencies

We’re the web agency that calls out industry red flags, fixes bad builds, and puts clients back in control of their websites.
take the red flag quiz
We turn red flags, green.
We save businesses from losing time and money.
£
2
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saved in months
8
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months saved
£
3
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saved annually
£
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Our Website Showcase

Take a look at some of our favourite projects.

From bold brand experiences to seamless web builds, these projects showcase what happens when great ideas meet great execution. Explore the work we’re proud to put our name on.
We don’t just build websites.
We teach you the playbook.
🏆
Website Goldmine
Find huge variety of website resources including illustrations, mockups, icons and lots more!!
View Goldmine
📖
The Knowledege Hub
Typical agencies purposely keep their clients clueless we've built a hub to give clients their power back!
View Knowledge
🧰
Agency Escape Plan
Seen the red flags and had enough? We have your escape plan waiting for you.
View Plan
☎️
Agency Advice Line
From bold brand experiences to seamless web builds, these projects showcase what happens when great ideas meet great execution.
Need Advice Line
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Agency Red Flags
Curious on whether your agency has your best interests in mind. Have a read of our 10 red flags ebook.
View Red Flags
We save clients from Agency
Horror stories like these.

The MPRS Platform

🚩 Problem: “Our old agency locked us into their CMS. We had no control, no access, and every small change came with a huge invoice. We felt trapped and couldn’t even move the site without starting from scratch.”

✅ Our Solution: “Raccoon Web rebuilt our platform on WordPress with full access, training, and transparency. We can now manage content ourselves, integrate our systems properly, and never worry about being held hostage by tech again.”

New Project

Landlord & Tenant Project

🚩 Problem: “Our previous agency pulled the plug on our website right before an awards event because of a dispute. We were left without a site at a crucial time and felt powerless.”

✅ Our Solution: “Raccoon Web stepped in, rebuilt the site quickly using our existing designs, and got us live before the event. They also made sure we understood hosting and costs so nothing like this could happen again.”

New Project

VitaSports Project

🚩 Problem: “We were quoted sky-high hosting and ongoing fees without any breakdown. Whenever we asked questions, the answers were vague, and the costs never added up.”

✅ Solution: “Raccoon Web moved us to affordable, scalable hosting with clear monthly costs. They walked us through the numbers so we finally understood what we were paying for and how it would scale with traffic.”

New Project

Taming Wildlife Project

🚩 Problem: “ I didn't have a lot of experience with websites so I built one in wix. It was suppose to be easy but, was never responsive so I paid for a freelancer and they made it worse. I lost trust. ”

✅ Our Solution: “ Raccoon Web treated me with respect, explained every step in plain English, and fixed issues without blame. Their support is straightforward and transparent — no gaslighting, no hidden charges, just solutions. Now we are on Webflow and I love it! ”

New Project
Book a call with us today.

Check out our knowledge Area.

October 31, 2025 5:30 pm
4 min read

10 Pieces of Web Jargon Explained Simply

October 27, 2025 5:30 pm
4 min read

How to Migrate Your Site from Wix to WordPress (Checklist)

Agency Red Flag Quiz
How many agency red flags are you living with?
We’ll take you through 10 quick questions. Tap the answer that feels most true — we’ll quietly tally the red flags and show you where you really stand.
Start quiz
Red Flag #1
Have you ever been hit with random extra costs or shady hosting upsells?
Think surprise invoices, “mandatory” hosting or unexplained monthly fees.
Yes that's definitely the case
Nope everything is transparent
PreviousNext
Red Flag #1
Do you feel clueless about how your own website actually works?
You rely on your agency or freelancer for almost every tiny change.
Yes, I don’t really know what’s going on under the hood
No, I feel pretty confident using my site
PreviousNext
Red Flag #3
Are you scared to touch your site in case you “break” something?
Simple edits feel risky or have to go through support.
Yes, I avoid editing because I’m scared I’ll mess it up
No, I can safely tweak things myself
PreviousNext
Red Flag #4
Are you 100% sure you own your domain, hosting and website assets?
Or do all the important logins live with someone else?
I’m not fully sure / probably not everything is in my name
Yes, it’s all set up under my ownership
PreviousNext
Red Flag #5
Does communication with your agency feel slow, confusing or patronising?
Jargon, delays, or answers that don’t really answer your questions.
Yes, communication is a pain point
No, I feel heard and clearly updated
PreviousNext
Red Flag #6
Do they make big decisions about your brand or site without involving you?
You get told what’s been done instead of being part of the process.
Yes that's definitely the case
Nope everything is transparent
PreviousNext
Red Flag #7
Does your site look nice but not really convert or drive leads?
Pretty visuals, but no clear journey, CTAs or measurable outcomes.
Yes that's definitely the case
Nope everything is transparent
PreviousNext
Red Flag #8
After launch, did your agency basically disappear?
No support, no check-ins, no proactive suggestions.
Yes that's definitely the case
Nope everything is transparent
PreviousNext
Red Flag #9
Have you discovered plugins, tools or licences on your site you never agreed to?
Or had things break because something wasn’t renewed properly.
Yes that's definitely the case
Nope everything is transparent
PreviousNext
Red Flag #10
Do you feel like your current site doesn’t really reflect your mission or who you are?
It exists, but it doesn’t feel aligned with your values or audience.
Yes that's definitely the case
Nope everything is transparent
PreviousNext
Your results
You’re deep in red flag territory. 🚩🚩🚩
You’re describing the exact nightmare we hear from clients all the time: surprise invoices, no control over your own assets, confusing or condescending comms, and a site that looks okay but doesn’t really do its job.
You don’t have to stay stuck there. This is exactly why my studio exists – to give you full ownership, transparent pricing, a site you feel confident using, and a partner who actually builds around your mission and growth.
Send Results to email