Agency Advice Line
Need Agency Advice?
If you’ve been ghosted, overcharged, locked out, or left with a slow, uneditable site we’re here to help with some no-strings advice.
You are not alone. Most of our clients came to us because of...
Agencies ghosting them mid-project Being charged thousands with no real strategy No access to their own site Locked into expensive retainers Sites that look pretty but don’t convert No clue what they’re even paying for Really long turn arounds Extensive pricing for small edits
Sound familiar? You're exactly who we made the agency advice line for.
Here's how we can get you back in control
Step 1: Free Advice
Step 2: Plan of Action.
Step 3: Your New Future
Client's we saved
Here are some real problems that we have solved for our clients.
The MPRS Platform
Problem: “Our old agency locked us into their CMS. We had no control, no access, and every small change came with a huge invoice. We felt trapped and couldn’t even move the site without starting from scratch.”
Our Solution: “Raccoon Web rebuilt our platform on WordPress with full access, training, and transparency. We can now manage content ourselves, integrate our systems properly, and never worry about being held hostage by tech again.”
Landlord & Tenant Project
🚩 Problem: “Our previous agency pulled the plug on our website right before an awards event because of a dispute. We were left without a site at a crucial time and felt powerless.”
✅ Our Solution: “Raccoon Web stepped in, rebuilt the site quickly using our existing designs, and got us live before the event. They also made sure we understood hosting and costs so nothing like this could happen again.”
VitaSports Project
🚩 Problem: “We were quoted sky-high hosting and ongoing fees without any breakdown. Whenever we asked questions, the answers were vague, and the costs never added up.”
✅ Solution: “Raccoon Web moved us to affordable, scalable hosting with clear monthly costs. They walked us through the numbers so we finally understood what we were paying for and how it would scale with traffic.”
Taming Wildlife Project
Problem:
“ I didn't have a lot of experience with websites so I built one in wix. It was suppose to be easy but, was never responsive so I paid for a freelancer and they made it worse. I lost trust. ”
✅ Our Solution: “ Raccoon Web treated me with respect, explained every step in plain English, and fixed issues without blame. Their support is straightforward and transparent — no gaslighting, no hidden charges, just solutions. Now we are on Webflow and I love it! ”
Let's make your agency nightmare a thing of the past
100% confidential. We'll never badmouth other agencies we just want you to give you the facts
😇 Let us know all your pet peaves and we'll let you know how it can be better.
“I didn’t start Raccoon Web to be another agency. I started it to fix what the others broke.”
Raccoon Web Ltd was built by a founder who’s seen behind the curtain at overpriced, overhyped agencies. We exist to make websites and agency experiences ✨better✨
You are not crazy your agency is the problem
Download the FREE 10 reg flags your agency is failing you.
Advice Line Frequently Asked Questions.
We want to support all people out there being tech savvy or not. We believe everyone should have the same access to knowledge.
What is the Agency Advice Line?
It’s a free, no-pressure call where you can ask us about your current agency, contracts, costs, or red flags you’ve spotted. We’ll give you honest advice.
Do I have to switch agencies to call you?
No — the Advice Line is for anyone, even if you stay with your current provider.
Will you try to “hard sell” me?
No. We built the Advice Line to give clients clarity, not to pressure them.
How long is a call?
Usually 15–30 minutes — enough to answer your questions and give you direction.
What kind of issues can I ask about?
Anything — hidden costs, hosting, poor support, being locked into a CMS, slow turnaround times, unclear contracts.
Can I share documents or invoices?
Yes, if you want us to review them for red flags or hidden costs.
Who will I speak to?
You’ll speak directly with Holly, the founder of Raccoon Web, not a random salesperson.
How do I book a call?
You can book through our Cal.com link or simply DM us on socials.