The Project Overview
The Strand Haven Project Overview
Strand Haven recognised the need for a comprehensive website redesign to address limitations in their customer journey. Motivated by a desire to elevate their user experience, they sought a transformative approach that extended beyond conventional means. One crucial aspect of their strategy involved integrating emailers into their outreach efforts, recognising the power of personalised communication to engage and retain users effectively. Additionally, recognising the evolving digital landscape, Strand Haven aimed to streamline their services further by introducing the capability for users to book appointments online. This multifaceted redesign initiative was not merely about aesthetic improvements; it represented a strategic overhaul to meet the evolving expectations of their audience, seamlessly blending modern communication methods and online convenience to redefine the Strand Haven experience.


The Problem
The Red Flags we turned Green
Strand Haven recognised the need for a comprehensive website redesign to address limitations in their customer journey. Motivated by a desire to elevate their user experience, they sought a transformative approach that extended beyond conventional means.
THE PROJECT, UP CLOSE / Strand Haven
The details make the difference.
A few of the screens that make up the story.
The Solution
All the Green Flags
Our comprehensive redesign goes beyond aesthetics; it reflects a strategic vision to optimise user engagement, leverage targeted communication through email marketing, and introduce efficiency in service delivery with online appointment scheduling.
Take a look at the Strand Haven site now 👀



TRANSPARENCY RECEIPT
What you’re actually looking at
No vague “digital transformation” language. No pretending everything went perfectly. This is a clear breakdown of what we were brought in to do, what changed along the way, what we delivered and where the real work went.
No mystery line items.
REPRESENTATIVE DATA · NOT A QUOTE OR INVOICE
[One verified outcome, with a source]




