{"formId":231820,"title":"Agency Red Flag Quiz","apiUrl":"https:\/\/raccoonweb.co.uk\/wp-json\/bgfb\/v1\/submit","config":{"mode":"quiz","intro":"See how many agency red flags are showing up in your current setup.","success_title":"Thanks, your result is recorded","success_message":"If email delivery is enabled on your site, your result has been sent and your submission has been saved.","submit_label":"Send my results","quiz":{"show_start_screen":true,"start_title":"Agency Red Flag Quiz","start_description":"We will take you through 10 quick questions. Choose the answer that feels most true and we will show you where you really stand.","start_button_label":"Start quiz","results_step_id":"results_capture","email_results_enabled":true,"email_subject":"Your Agency Red Flag Quiz result","result_bands":[{"id":"low","min_score":0,"max_score":4,"title":"Only a few red flags are showing","summary":"You seem to have a decent level of clarity, ownership, and confidence in your website setup.","copy":"That said, it is still worth checking your access, contracts, and reporting so small issues do not become expensive later."},{"id":"medium","min_score":5,"max_score":10,"title":"There are some warning signs here","summary":"A few parts of your current agency relationship may be costing you confidence, time, or growth.","copy":"This is usually where unclear ownership, patchy communication, or weak strategic thinking starts to slow the business down."},{"id":"high","min_score":11,"max_score":20,"title":"You are deep in red flag territory","summary":"You are describing the exact pattern we hear from businesses that feel trapped, confused, or under-served by their current setup.","copy":"This usually points to deeper issues around ownership, transparency, communication, and whether the site is actually helping the business grow."}]},"steps":[{"id":"red_flag_1","title":"Red Flag #1","description":"Have you ever been hit with random extra costs or shady hosting upsells?","show_if_field":"","show_if_values":[],"fields":[{"id":"random_costs","label":"Think surprise invoices, mandatory hosting, or unexplained monthly fees.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, that is definitely the case","value":"yes","score":2},{"label":"No, everything feels transparent","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_2","title":"Red Flag #2","description":"Do you feel clueless about how your own website actually works?","show_if_field":"","show_if_values":[],"fields":[{"id":"website_confidence","label":"You rely on your agency or freelancer for almost every tiny change.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, I do not really know what is going on","value":"yes","score":2},{"label":"No, I feel pretty confident using my site","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_3","title":"Red Flag #3","description":"Are you scared to touch your site in case you break something?","show_if_field":"","show_if_values":[],"fields":[{"id":"afraid_to_edit","label":"Simple edits feel risky or always have to go through support.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, I avoid editing because I might mess it up","value":"yes","score":2},{"label":"No, I can safely tweak things myself","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_4","title":"Red Flag #4","description":"Are you 100% sure you own your domain, hosting, and website assets?","show_if_field":"","show_if_values":[],"fields":[{"id":"ownership_confidence","label":"Or do all the important logins live with someone else?","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"I am not fully sure everything is in my name","value":"unsure","score":2},{"label":"Yes, it is all under my ownership","value":"sure","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_5","title":"Red Flag #5","description":"Does communication with your agency feel slow, confusing, or patronising?","show_if_field":"","show_if_values":[],"fields":[{"id":"communication_pain","label":"Think jargon, delays, or answers that never really answer your question.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, communication is a pain point","value":"yes","score":2},{"label":"No, I feel heard and clearly updated","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_6","title":"Red Flag #6","description":"Do they make big decisions about your brand or site without involving you?","show_if_field":"","show_if_values":[],"fields":[{"id":"excluded_from_decisions","label":"You get told what has been done instead of being part of the process.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, that is definitely the case","value":"yes","score":2},{"label":"No, the process feels collaborative","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_7","title":"Red Flag #7","description":"Does your site look nice but not really convert or drive leads?","show_if_field":"","show_if_values":[],"fields":[{"id":"weak_conversion","label":"Pretty visuals, but no clear journey, calls to action, or measurable outcomes.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, it looks fine but is not really doing much","value":"yes","score":2},{"label":"No, our traffic or conversions improved","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_8","title":"Red Flag #8","description":"After launch, did your agency basically disappear?","show_if_field":"","show_if_values":[],"fields":[{"id":"support_disappeared","label":"No support, no check-ins, no proactive suggestions.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, now they barely speak to us","value":"yes","score":2},{"label":"No, communication has stayed strong","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_9","title":"Red Flag #9","description":"Have you discovered plugins, tools, or licences on your site you never agreed to?","show_if_field":"","show_if_values":[],"fields":[{"id":"unknown_tools","label":"Or had things break because something was not renewed properly.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, absolutely","value":"yes","score":2},{"label":"No, everything is clear","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"red_flag_10","title":"Red Flag #10","description":"Do you feel like your current site does not really reflect your mission or who you are?","show_if_field":"","show_if_values":[],"fields":[{"id":"site_feels_off","label":"It exists, but it does not feel aligned with your values or audience.","type":"radio","ui":"buttons","placeholder":"","help":"","required":true,"width":"full","options":[{"label":"Yes, it was not really what we asked for","value":"yes","score":2},{"label":"No, it feels aligned and effective","value":"no","score":0}],"show_if_field":"","show_if_values":[]}]},{"id":"results_capture","title":"Your results","description":"Want your result in your inbox too? Add your email below and we will save your responses.","show_if_field":"","show_if_values":[],"fields":[{"id":"contact_name","label":"Your name","type":"text","ui":"auto","placeholder":"Your name","help":"","required":false,"width":"half","options":[],"show_if_field":"","show_if_values":[]},{"id":"contact_email","label":"Your email","type":"email","ui":"auto","placeholder":"you@example.com","help":"","required":true,"width":"half","options":[],"show_if_field":"","show_if_values":[]},{"id":"support_context","label":"Anything else you want help with?","type":"textarea","ui":"auto","placeholder":"Tell us a little about what is going on","help":"","required":false,"width":"full","options":[],"show_if_field":"","show_if_values":[]}]}],"gdpr":{"data_use_copy":"We use the information in this quiz to deliver your result, understand common agency pain points, and follow up only if you opt in.","privacy_notice_url":"","privacy_notice_link_text":"Privacy Notice","privacy_consent_label":"I have read the Privacy Notice and understand how my information will be used for this quiz.","show_marketing_consent":true,"marketing_consent_label":"I am happy to receive follow-up support or advice related to this quiz result.","retention_days":365}}}
May 2, 2025