Your site should work perfectly. Every page. Every device. Every time.
We build fast, secure, reliable websites on platforms you own and can manage yourself, without needing to call us every time something needs changing.
Development done properly looks invisible.
You shouldn’t notice good development. It just works fast, clean and without drama.
Speed matters ⚡
Performance isn’t optional
A slow site loses customers before they’ve read a word. Every site we build is optimised for speed from the first line of code — not patched afterwards when someone complains.
You own everything 🔐
No lock-ins. Ever. Your domain, your hosting, your CMS, your code. All in your name from day one. We build on open platforms specifically so you’re never dependent on us or anyone else to access your own site.
Built to last 🏗️
Clean code, not clever workarounds We don’t build fast and hope for the best. Every site is documented, tested across browsers and devices, and handed over with training so you can manage it confidently, today and in three years’ time.
Performance isn’t optional
A slow site loses customers before they’ve read a word. Every site we build is optimised for speed from the first line of code — not patched afterwards when someone complains.
No lock-ins. Ever. Your domain, your hosting, your CMS, your code. All in your name from day one. We build on open platforms specifically so you’re never dependent on us — or anyone else — to access your own site.
Clean code, not clever workarounds We don’t build fast and hope for the best. Every site is documented, tested across browsers and devices, and handed over with training so you can manage it confidently — today and in three years’ time.
We work with all kinds of businesses. But we're especially good at this.
🔴 Your current site is a technical mess Slow, broken, or held together with outdated plugins and prayers. We’ve inherited worse. We’ll assess what’s salvageable, tell you honestly what needs rebuilding, and fix it properly.
🟡 You need a new build done right from the start No cutting corners on speed, security or structure. We plan before we build, test before we launch, and document everything so you’re never left guessing.
🟢 You have a design you just need someone to build it properly If you’ve already got approved designs, we’ll build them pixel-perfect. We work from Figma files and hand over a fully tested, fully documented site with zero drama.
Can't edit your own site? Don't own your own domain? That's not normal.
Take our 10-question quiz and find out exactly how many red flags your current setup is hiding. Most people who take it discover at least three things they didn’t know they should be worried about.
No email required. Results shown instantly.
Our process, start to finish.
Six stages. Full transparency at every one.
Most agencies give you a vague quote and figure out the details later. We don’t start work until we’ve agreed on exactly what’s being built, what it costs, and what success looks like in writing.
👉 A discovery call to understand your business, goals and current pain points
👉 A research phase where we look at your industry, competitors and audience before we design a single thing
👉 A full written project brief you approve before anything starts
👉 A fixed quote, no “it depends” pricing that creeps up mid-project
👉 A realistic timeline with milestones so you’re never left wondering what’s happening
What bad agencies do instead: Underquote to win the job, then slap you with an invoice for every “extra” without communication.
We design in stages, sharing work at every step so you’re never surprised by a finished product that looks nothing like what you imagined.
👉 A moodboarding session first we align on visual direction, tone and style before any design starts so there are no surprises
👉 Wireframes next layout, structure and user flow before any visual design is applied
👉 Full design mockups across desktop and mobile
👉 A review round where you give feedback before we finalise anything
👉 Brand alignment we work within your existing guidelines or help you define new ones
What bad agencies do instead: Disappear for three weeks then reveal a finished design you hate, then charge you to change it.
We build on WordPress, Webflow or Shopify depending on what’s right for your business not what’s easiest for us. Everything is built to be fast, secure and editable by you without needing a developer for every small change.
👉 Pixel-perfect development from approved designs
👉 Mobile responsive across all devices and browsers
👉 A CMS you can actually use we set it up so editing is simple
👉 All logins, files and access belong to you from day one
What bad agencies do instead: Build on proprietary systems or lock you out of your own site so you’re dependent on them forever.
Launch day is where a lot of agencies go quiet. We treat it as a handover, not a finish line making sure everything works, you understand how to use it, and nothing gets missed.
👉 Full pre-launch checklist speed, SEO basics, forms, links, mobile
👉 Cross-browser and device testing before anything goes live
👉 A full walkthrough of your new site so you know how to manage it
👉 Written documentation handed over at launch so you’re not dependent on us for basic tasks
What bad agencies do instead: Go live without testing, hand over nothing, and charge you when things break the next week.
Most agencies treat the invoice as the end of the relationship. We treat launch as the beginning. Your site will need updates, fixes and improvements over time, and we’re set up to handle all of it transparently.
👉 Maintenance plans with clear monthly costs and no hidden retainer games
👉 Priority support if something breaks
👉 Performance reviews so your site keeps improving, not just on launch day
👉 Honest advice if something isn’t working, we’ll tell you rather than quietly billing you
What bad agencies do instead: Vanish after payment. Or lock you into a retainer that charges £150 to change a footer.
We recommend the platform that fits your business. Not the one that's easiest for us.
WordPress for flexibility and control. Webflow for design-led builds. Shopify for e-commerce. We’ll tell you honestly which suits your needs before you commit to anything, and if you’re not sure, that’s what the discovery call is for.
Work we're proud of. Sites they actually own.
Problem: “Our old agency locked us into their CMS. We had no control, no access, and every small change came with a huge invoice. We felt trapped and couldn’t even move the site without starting from scratch.”
Our Solution: “Raccoon Web rebuilt our platform on WordPress with full access, training, and transparency. We can now manage content ourselves, integrate our systems properly, and never worry about being held hostage by tech again.”
🚩 Problem: “Our previous agency pulled the plug on our website right before an awards event because of a dispute. We were left without a site at a crucial time and felt powerless.”
✅ Our Solution: “Raccoon Web stepped in, rebuilt the site quickly using our existing designs, and got us live before the event. They also made sure we understood hosting and costs so nothing like this could happen again.”
🚩 Problem: “We were quoted sky-high hosting and ongoing fees without any breakdown. Whenever we asked questions, the answers were vague, and the costs never added up.”
✅ Solution: “Raccoon Web moved us to affordable, scalable hosting with clear monthly costs. They walked us through the numbers so we finally understood what we were paying for and how it would scale with traffic.”
Problem:
“ I didn't have a lot of experience with websites so I built one in wix. It was suppose to be easy but, was never responsive so I paid for a freelancer and they made it worse. I lost trust. ”
✅ Our Solution: “ Raccoon Web treated me with respect, explained every step in plain English, and fixed issues without blame. Their support is straightforward and transparent — no gaslighting, no hidden charges, just solutions. Now we are on Webflow and I love it! ”
No jargon. Just straight answers.
What platforms do you build on?
WordPress, Webflow and Shopify, whichever is the right fit for your project and your team. We’ll recommend one during scoping and explain exactly why, so you can make an informed decision rather than just taking our word for it.
Will I be able to edit my own site after launch?
Yes, and that’s deliberate. We build on proper CMS platforms and hand over training and documentation at launch so you can handle day-to-day edits yourself. You should never need to pay someone to change a
Will I own the site when it's finished?
Completely. Your domain, your hosting account, your CMS login, your code. Everything is set up in your name and transferred to you at launch. We don’t retain admin access, we don’t hold files, and we don’t lock you in.
How long does a build take?
Most sites take 4–8 weeks from approved designs to launch, depending on complexity, integrations and content readiness. You’ll get a specific timeline during scoping, not a vague estimate.
Do you work from existing designs?
Yes. If you have approved Figma files, we’ll build from them. We review designs before we start and flag any technical issues early so there are no surprises mid-build.
What if something breaks after launch?
We offer maintenance plans for ongoing support, and priority response if something goes wrong. If it’s something we built that broke, we fix it. No debate, no invoice.
Can you migrate our existing site to a new platform?
Yes. We handle migrations from any platform to WordPress, Webflow or Shopify, without losing content, traffic or search rankings. We’ll assess the complexity upfront and tell you honestly what’s involved before you commit.
Our current agency built something we can't understand or maintain. Can you take it over?
This is one of the most common things we hear. In most cases we can either take over what exists or rebuild it cleanly, we’ll tell you which makes more sense after an honest assessment. Book a free 10-minute call and we’ll tell you exactly what you’re dealing with.
Ready to work with an agency that actually cares about your business?
No pitch. No pressure. No jargon. Just 10 minutes to find out if we’re the right fit for your project, and if we’re not, we’ll tell you that too.